Privacy Policy

Last updated: June 2025 · NAMI Boutique Marketing Studio · wenami.com · Tulum, Quintana Roo, Mexico

1. Who We Are

NAMI is a boutique marketing agency based in Tulum, Mexico, specializing in strategic branding, content, and digital marketing for hospitality, lifestyle, and luxury brands. When you use our website or contact us, you may share personal information with us. This policy explains how we collect, use, and protect that information.

2. Information We Collect

We may collect the following types of information:

• Contact information: name, email address, phone number, and company name when you fill out a form, send us an email, or message us via WhatsApp.
• Usage data: pages visited, time spent on the site, browser type, and device information, collected automatically through analytics tools.
• Communication data: messages, inquiries, and any information you voluntarily share when reaching out to us.

We do not collect sensitive personal data such as payment information, identification numbers, or health-related data.

3. How We Use Your Information

We use the information collected to:

• Respond to your inquiries and schedule discovery calls
• Send project proposals, updates, or relevant information you have requested
• Improve our website and understand how visitors interact with it
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand visitor behavior and improve the user experience. You can disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to contact us or access our content.

5. Third-Party Services

We may use third-party platforms to operate our business, including:

• Google Analytics — website traffic analysis
• WhatsApp Business — direct client communication
• Email providers — to send and receive messages

These services have their own privacy policies and we encourage you to review them.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. If you would like us to delete your data, you may contact us at any time.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent at any time

To exercise any of these rights, contact us at: [email protected]

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.